Dependable Strata

8/23-25 Forest Rd, Arncliffe NSW 2205

1300 390 363 | 02 8065 6266

info@dependablestrata.com.au

www.dependablestrata.com.au

Dependable Strata

Here to care and serve you

Find Out More

Owners Portal Login

Low Angle View of Office Building Against Sky

Who We Are

At Dependable strata, we have over 40 years of combined experience as a boutique strata company.

We aim for long term working relationship through being transparent in our dealings with you and remaining small means more attention and time because we actually care about you and your building.

Diverse Business Team Putting Hands Together

Our Professional Team

David Pegler – Director and Strata Manager. With his background in engineering, business in customer service, 25 years of strata experience, and his passion for serving his customers, he can assist you with any of your strata issues. He will get back to you no matter what.

Tetsuo Yamagishi – Director and Strata Manager. Having extensive experience with poor customer service from his own strata manager, he strives to become the best strata manager so none of his clients will feel and experience the way he felt and experienced as an owner of the property.

Daniel Gao – Senior Strata Manager. With 15+ years of extensive experience in customer service, he is prompt to respond and demonstrates genuine care for all the clients he meets. He is a Native Chinese and Mandarin Speaking.

Jarrad Pegler - Strata Manager. With extensive hands-on experience in the construction industry, he is well-versed in various repairs and maintenance needs. He's there to help with any customer's needs.

Hans Lui - Strata Assistant. Banking and finance background. His strong willingness to satisfy the needs of their clients is admirable. He is a native Chinese and Cantonese speaker.

Doris Montana-Borg - A strong administrative support team leader to carry out numerous administrative tasks including but not limited to debt collection, distribution of notices, reports, meeting minutes, and other tasks.

Find out more

What We Offer

With Dependable Strata, you can be assured you will be looked after with the following services and more:

Defect Management, Rectification

and Defect Claims

Liaise communicate with stakeholders to manage the identification of defects, rectification and claims and ensure key timelines are met.

Disputes

& Conflict Resolution

Resolve issues by taking genuine care and actions which lead to real outcomes. We don't give up.

Maintenance,

Asset management

& Safety

Being on top of maintenance and asset management
Maintaining safety of the building.
Available 24/7 in the case of emergencies.

Invoice checking & disputes

We care about where your money goes.
We check invoices regularly to ensure it is a valid invoice and will dispute with contractors if we do not believe it is a valid invoice.

Cost saving initiatives

(e.g. LED/Solar)

Commit to constantly educating ourselves on the latest technologies and offerings to help save costs to the Owners Corporation.

Insurance claims

We work with various contractors and brokers to manage the insurance claims on your behalf to obtain the best outcome where possible.

by-law management & enforcement

We have a step by step system to rigorously follow through on enforcing By-laws in the building.

effective debt recovery service

Ensure your building is up to date on their levies through a firm but friendly approach to talking to those who are behind with their levies

10 Ways We Are Different

We are problem solvers – we think of practical solutions to keep your costs down.
We have a CAN DO attitude – we are constantly educating ourselves and thinking of ways to improve our service to you.
We are educators – we strive to educate owners with quality information.
We are hands-on to be familiar with your building from the inside out.
We pick up your calls and get back to you if we miss them.
We remain small and boutique so we are available for you.
We have a highly motivated and caring team.
We provide our mobile numbers so we can answer your phone calls.
We have a team of professional and qualified contractors.
Transparent information handling - all information is stored in the cloud for you to access 24/7.

Chat to us today

Grayscale Photo of Curtain Wall Building

Liability limited by a scheme approved under Professional Standards Legislation.

Get in touch with us

Location

8/23-25 Forest Rd, Arncliffe NSW 2205

contact

1300 390 363 | 02 8065 6266

info@dependablestrata.com.au

www.dependablestrata.com.au

Proudly Caring for...

Rosebery

Mascot

Hillsdale

Stanmore

Rockdale

Haymarket

Lidcombe

Stories from our clients..

Faye, Carlingford

We've changed strata management to Dependable Strata since late 2020. Within the whole year, I'm satisfied with the service from my Strata manager, Daniel.

Brian, Mascot

Dependable Strata always responds to my messages, phone calls, and emails and it is very easy dealing with the staff.

I would recommend them to anyone who would like to spend less time managing their strata manager and more time enjoying their property because they can solve problems for us.

Ian, Maroubra

They are small and have a great focus on our needs. They are attentive, and they clearly care about our situation. They are skilled, Insightful, and intelligent.

Who We Are

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