Defect Claim: New Scheme with Burst Water Main (Canterbury)

Dependable Strata managed a major water leak issue in a new building in Canterbury. Through prompt investigation and negotiations with the builder, repairs were completed under warranty, saving the Owners Corporation $70,000 in repair costs.

2024

Architectural Design & Consulting

Canterbury

Problem

Dependable Strata was the appointed Strata Manager of a relatively new building. There was a major water leak from the main. An investigation by Sydney Water concluded that the damaged asset was not the responsibility of Sydney Water but belong to the Owners Corporation.

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Action

Dependable Strata promptly carried out an investigation and identified the issue and obtained a quote for major repairs which amounted to an excess of ~$70,000. At the same time, Dependable Strata negotiated with the builder/developer to have the repairs carried out under statutory warranty.

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Outcome

Dependable Strata successfully negotiated, and the builder carried out the repairs under warranty. This resulted in the Owners Corporation saving $70,000 of their precious funds.

BMC Management with Multiple Key Stakeholders (Caringbah Strata Plan and BMC)

Dependable Strata resolved a complex situation involving multiple stakeholders in a Strata Plan and BMC. By raising a levy, reviewing disputed invoices, and clarifying expenses, we secured reimbursement of $125,485, ensuring insurance renewal and restoring financial stability.

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Dependable Strata continues to look after its clients with its forward-thinking approach to strata management.