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Here to care and serve you

Here to care and serve you

Here to care and serve you

Dependable Strata team
2026 Winner, Strata Community Management Business – Medium Award, Strata Community Association NSW
2026 Winner – Strata Community Management Business (Medium)
SCA (NSW) Strata Community CHU Awards for Excellence
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Who we are

12
Clients
08
Team Members
At Dependable strata, we have over 40 years of combined experience as a boutique strata company.

We aim for long term working relationship through being transparent in our dealings with you and remaining small means more attention and time because we actually care about you and your building.
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Dependable Strata continues to look after its clients with its forward-thinking approach to strata management.
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Our Vision

12
Clients
08
Team Members
"To provide dependable customer service through genuine care for the clients."

Our signature strata clients

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Strata building in Caringbah managed by Dependable Strata

BMC Management with Multiple Key Stakeholders (Caringbah Strata Plan and BMC)

2024
Dependable Strata resolved a complex situation involving multiple stakeholders in a Strata Plan and BMC. By raising a levy, reviewing disputed invoices, and clarifying expenses, we secured reimbursement of $125,485, ensuring insurance renewal and restoring financial stability.
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Strata building in Canterbury managed by Dependable Strata

Defect Claim: New Scheme with Burst Water Main (Canterbury)

2024
Dependable Strata managed a major water leak issue in a new building in Canterbury. Through prompt investigation and negotiations with the builder, repairs were completed under warranty, saving the Owners Corporation $70,000 in repair costs.
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Strata building in Rosebery managed by Dependable Strata

Electricity Savings Initiative (Rosebery)

2023
Dependable Strata initiated an electricity savings project in Rosebery by replacing common area lights with LEDs. After obtaining multiple quotes, the monthly electricity costs were halved, leading to annual savings of over $12,000 for the Owners Corporation.
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Strata building in Botany managed by Dependable Strata

Lift Contract Negotiation (Botany)

2023
Dependable Strata successfully negotiated with the incumbent lift contractor, securing over $15,000 in annual savings for lift maintenance costs in Botany, ensuring better financial efficiency for the Owners Corporation.
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Strata building in Granville managed by Dependable Strata

Cleaning Contract Negotiation: New Building Signed Up With Unfair Contract

2023
Dependable Strata negotiated a reduction in cleaning costs for a new building after discovering an unfair $27,000 annual contract. Through careful review and discussions, we secured a revised cost of $17,000 and established direct communication for prompt issue resolution.
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Strata building in Granville managed by Dependable Strata

Defect Claim: New Residential Scheme with Building Defects (Granville)

2023
Dependable Strata successfully managed a defect claim for a new residential scheme in Granville, working with the building manager and strata committee to resolve building defects. The builder agreed to cover rectification costs and pay for the Owners Corporation’s expenses.
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Inner West strata building next to a McDonald's restaurant

Resolution with McDonald's (Inner West Scheme next to McDonald's)

Dependable Strata addressed residents' complaints about rubbish from a nearby 24-hour McDonald's by sending formal letters. After a meeting with McDonald's management, the company agreed to increase staff patrols, install an additional bin, and set up direct communication with Strata Management.
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How do we work

let’s talk

We talk

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We design

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We improve

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Modern building architecture

Expertise & Services

With Dependable Strata, you can be assured you will be looked after with the following services and more

Strata building maintenance, asset management and safety

Defect Management, Rectification & Defect Claims

Liaise communicate with stakeholders to manage the identification of defects, rectification and claims and ensure key timelines are met.

Strata disputes and conflict resolution

Disputes & Conflict Resolution

We strive to resolve issues by taking genuine care and actions which lead to real outcomes. We don't give up.

Building defect management and defect claims

Maintenance, Asset Management & Safety

- Being on top of maintenance and asset management.
- Maintaining safety of the building.
- Available 24/7 in the case of emergencies.

Strata invoice checking and disputes

Invoice Checking & Disputes

- We care about where your money goes.
- We check invoices regularly to ensure it is a valid invoice and will dispute with contractors if we do not believe it is a valid invoice.

Cost saving initiatives such as LED lighting and solar

Cost Saving Initiatives (e.g. LED & Solar)

Commit to constantly educating ourselves on the latest technologies and offerings to help save costs to the Owners Corporation.

Strata insurance claims management

Insurance Claims

We work with various contractors and brokers to manage the insurance claims on your behalf to obtain the best outcome where possible.

Strata by-law management

By-Law Management & Enforcement

We have a step by step system to rigorously follow through on enforcing By-laws in the building.

Strata levy debt recovery

Effective Debt Recovery Service

Ensure your building is up to date on their levies through a firm but friendly approach to talking to those who are behind with their levies.

Architecture

Architectural Design
Online identity
Website design
Product design
Ecommerce

Consulting

Webflow Development
Zapier
Memberships
Custom code
Custom animations
Modern apartment building architecture
Modern apartment building architecture
Modern apartment building architecture
Modern apartment building architecture
Modern apartment building architecture
Modern apartment building architecture
Modern apartment building architecture
Modern apartment building architecture
Modern apartment building architecture
Modern apartment building architecture
Modern apartment building architecture
Modern apartment building architecture
Modern apartment building architecture
Modern apartment building architecture
Modern apartment building architecture
Dependable Strata continues to look after its clients with its forward-thinking approach to strata management.

Testimonials.

Dependable Strata always responds to my messages, phone calls, and emails and it is very easy dealing with the staff.



I would recommend them to anyone who would like to spend less time managing their strata manager and more time enjoying their property because they can solve problems for us.
Faye
Carlingford
Dependable Strata always responds to my messages, phone calls, and emails and it is very easy dealing with the staff.


I would recommend them to anyone who would like to spend less time managing their strata manager and more time enjoying their property because they can solve problems for us.
Brian
Mascot
They are small and have a great focus on our needs. They are attentive, and they clearly care about our situation. They are skilled, Insightful, and intelligent.
Ian
Maroubra

Testimonials.

Dependable Strata always responds to my messages, phone calls, and emails and it is very easy dealing with the staff.

I would recommend them to anyone who would like to spend less time managing their strata manager and more time enjoying their property because they can solve problems for us.
‍
Brian, Mascot
We've changed strata management to Dependable Strata since late 2020. Within the whole year, I'm satisfied with the service from my Strata manager, Daniel.

Faye, Carlingford
They are small and have a great focus on our needs. They are attentive, and they clearly care about our situation. They are skilled, Insightful, and intelligent.
‍
Ian, Maroubra
Dependable Strata
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info@dependablestrata.com.au1300 390 363Suite 202, 9 Deane St, Burwood NSW 2134
2026 Winner, Strata Community Management Business – Medium Award, Strata Community Association NSW
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