Cleaning Contract Negotiation: New Building Signed Up With Unfair Contract

Dependable Strata negotiated a reduction in cleaning costs for a new building after discovering an unfair $27,000 annual contract. Through careful review and discussions, we secured a revised cost of $17,000 and established direct communication for prompt issue resolution.

2023

Granville

Problem

The Owners appointed Dependable Strata for a 2nd year after the strata plan was formed. Upon reviewing the financials, it appeared that the cleaning cost was extremely high at $27,000 per annum while the service was poor.

No items found.

Actions

Further reviewing the documents, a 3-year contract was signed at the first AGM when the developer was holding the majority of the votes. Different options were explored, including the new scope of works, quote, and negotiations with the existing cleaner.

No items found.

Result

After a number of negotiation meetings with the existing cleaner, a revised cost of $17,000 per annum was reached and the cleaner has also agreed to set up a WhatsApp group where the owners can report any cleaning issues directly to the cleaners to address the issues promptly. New Building signed up with unfair contract

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Dependable Strata continues to look after its clients with its forward-thinking approach to strata management.